About time someone thought of people in cities – isn’t that what we’re all trying to do anyway – still a nice perspective on viewing cities from a user centric perspective

adventures on the edge of business and engineering

What is a user-friendly city? We say that the iPhone is user-friendly, but what about Washington, D.C. or Madrid? The concept of designing from a user-centric perspective is common in the creation of web and mobile applications. There is a whole field of User Experience (UX) designers who take a holistic approach to optimizing the “system of systems” that make a product. A major focus of my company is helping people navigate unfamiliar indoor spaces, so I look at the world through this lens all the time. But who does user experience design for our cities? For whom are we designing? And even if an amazing design is created, how does it get implemented amidst the dynamic cultural, political, and economic flows of a city?

There are increasingly-many similarities between web and mobile applications and cities. Both often start as small endeavors, experiments cobbled together out of necessity…

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